RETURN POLICY
We are committed to providing high-quality toy products and service. If you are not satisfied with our products, we are happy to offer you a return service. Please read the following return policy and follow the instructions. ✭ You may request a return within 45 days after receiving the product. ✭ To be eligible for a return, the product must be in its original condition, unused, and undamaged, and must be in its original packaging. ✭ Please keep your purchase receipt or order number for us to verify your purchase information. ✭ A fee of $8.0 is charged for returns if you choose to receive store credit this fee is waived. Items marked as final sale cannot be returned/exchanged please contact customer service at contact@tricofun.com if you have any issues with a final sale item. ✭ International Returns (From Outside the US and Canada): Customer will be responsible for the return fees. ✭ Our customer service team will provide you with a return request form and guide you on how to return the product. ✭ Once we receive and inspect the returned product, we will process the refund within 14 days. ✭ Opened Sets: Returns of opened Tricofun sets must include the original shipping confirmation email or receipt and can be returned for exchange or merchandise credit only. Please make sure you use a sturdy, secure package. ✭ Refunds will be issued to the original payment method. If you paid by credit card, the refund will be credited back to your credit card account. ✭ Please note that the refund amount may be subject to processing times by some banks, so the actual arrival time may vary. GIFT CARDS: Gift cards are final sale and non-refundable |